INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How quickly will the taxi be dispatched after I submit the inquiry form?

Our website is a ride inquiry system, not an instant booking app. As soon as you submit the form, our team receives an instant email notification. We will check your trip details and respond to your provided WhatsApp Number within minutes with a custom quote and confirmation of your ride.

Why don't you use an automated booking system or payment gateway?

We chose a simple ride inquiry system to keep the process fast and personal. This approach avoids the hassle of complex apps, reduces development costs (making our service more affordable), and allows us to provide a human-verified, custom quote before confirmation, ensuring you always get the best price.

Will this website work correctly on a mobile phone?

Absolutely. A core objective of this project is to create a fully mobile-responsive design. The entire site, especially the simple ride inquiry form, will be easy to view and use on any smartphone, tablet, or desktop device.

How does the admin manage the ride inquiries? Is it complicated?

Management is very simple. All inquiries are saved directly to the WordPress dashboard, and the admin receives an instant email notification for every new submission. From the dashboard, the admin can easily view all details, update the inquiry status to "Responded" or "Pending," and manage the website's content without needing any technical expertise.

Can we add more features or customize the form later, such as adding a vehicle type selection?

Yes. The website is built on WordPress with flexible form plugins (like Contact Form 7 or WPForms). While the initial scope is simple, the platform is designed to be easily expanded. We can certainly discuss adding new fields like "Vehicle Type," drop-down menus, or other pages in a future phase of development.

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